Quality of Care Complaint

Colorado Foundation for Medical Care (CFMC) is committed to improving the quality of health care provided to Colorado Medicare beneficiaries. The Beneficiary and Family Centered Care program at CFMC is focused on activities that provide opportunities for listening to and addressing beneficiary and family concerns; provide resources in decision making; and use information from individual experiences to improve Medicare's entire system of health care. We have qualified physicians and nurses who are available to address your concerns about the quality of care received during your health care experience. For assistance, please call our beneficiary help line service at 1.800.727.7086.

Click on the link below for the form and instructions if you wish to submit a written complaint.

Quality of Care Complaint Form (English)
Quality of Care Complaint Form (Spanish)
Potential quality of care concerns should be mailed to:

CFMC
Attention: Beneficiary and Family Centered Care
23 Inverness Way East, Suite 100
Englewood, CO 80112-5708

Colorado Foundation for Medical Care (CFMC), the Medicare quality improvement organization for Colorado, prepared this material under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents do not necessarily reflect CMS Policy.