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All links below open new windows.
Contact Medicare Part B for questions about:
- Medicare bills for medications, doctor's office visits,
x-rays, etc.;
- Medicare coverage of outpatient services;
- reporting possible outpatient Medicare billing fraud;
- filing a complaint about a Medicare doctor; and
- obtaining a list of Medicare doctors in the caller's area.
Telephone numbers are:
Statewide 1.800.332.6681
In Denver 303.861.2661
Address:
730 North Simms Street
Suite 100
Golden, Colorado 80401
Website: www.medicare.gov
Contact Centura Health Insurance Counseling for Seniors for questions about:
- information about Medicare HMO's and Managed Care plans;
- financial assistance for low-income Medicare beneficiaries;
- how to appeal a Medicare decision;
- how to organize and help understand beneficiary medical bills;
This is also the resource to use when the caller is unsure about where to
go with questions.
Telephone numbers:
Statewide - 1.800.544.9181
In Denver - 303.899.5151
Website:
www.porterhospital.org/index.php?s=patient_services_6&parent_id=161
Contact the Social Security Administration for questions about:
- how to get a lost Medicare replaced;
- how to enroll in Medicare;
- how to disenroll from a Medicare HMO; and
- reporting a change of address on a Medicare card
Telephone number - 1-800-772-1213
Website: www.ssa.gov
Contact Palmetto Government Benefits Administration (GBA) for questions
about:
- information regarding claims for durable medical equipment (DME) like
walkers, wheelchairs, oxygen, lifts, prosthetics, and supplies;
- coverage of required equipment by Medicare (will Medicare pay for it?);
- appealing a denial of payment for DME;
- reporting possible DME billing fraud or abuse; and
- determining the process for receiving prior authorization for seat lift
mechanisms, TENS, and motorized scooters.
Telephone number - 1.800.583.2236
Website:
www.palmettogba.com
Contact the Colorado Division of Insurance for questions about filing a
complaint about an insurance company.
Telephone number:
Statewide - 1.800.930.3745
Local - 303.894.7499
Website:
www.dora.state.co.us/insurance/
Contact Medicare Part A - Trailblazer Health Enterprises - for questions
about bills from hospitals that have Trailblazer as their fiscal intermediary.
Telephone number - 1-800-442-2620
Website:
www.trailblazerhealth.com
Contact Medicare Part A - Mutual of Omaha Insurance Company - for questions
about bills from hospitals that have Mutual of Omaha as their fiscal
intermediary.
Telephone number - 1.402.351.5490 (long distance)
Contact: Rick Schnell, Claims Manager
Website:
www.mutualmedicare.com
Contact the Office of Inspector General (OIG) for questions about possible
Medicare billing fraud, such as overpayment to a Medicare provider, billing for
services not rendered, etc.
Telephone number - 1.800.447.8477
Website: oig.hhs.gov
Contact the Colorado Department of Health, Health Facilities Division for
questions about:
- complaints about the cleanliness of any federally licensed/certified or
state licensed/certified facility; and
- complaints about the quality of food or dietary issues in any federally
licensed/certified or state licensed/certified facility.
Telephone number - 303.692.2800
Website:
www.cdphe.state.co.us/hf/
Contact the State of Colorado, Department of Health Care Policy and
Financing, for questions about:
- Medicaid Customer Service (for general information, enrollment,
eligibility and benefits)
- Within the Denver Metro area - 303.866.3513
- Outside the Denver Metro area - 1.800.221.3943
Website: www.chcpf.state.co.us
Colorado Medicare, maintained by the Colorado Division of Insurance Senior
Health Insurance Information Program (SHIP)
Website:
coloradomedicare.com
The Colorado Foundation for Medical Care (CFMC), the Medicare quality improvement organization for Colorado, prepared this material under
contract with the Centers for Medicare & Medicaid Services (CMS), an
agency of the U.S. Department of Health and Human Services. The contents
do not necessarily reflect CMS Policy. |
