NHQI: CNA Turnover Information

As part of the 8th Scope of Work (8SOW), CMFC focused on increasing the rate of improvement in nursing facilities by promoting organizational culture change and by using redesigned care processes. One of the biggest challenges faced by nursing facilities can be a high rate of staff turnover. So, in the 8SOW CFMC looked into ways that quality improvement and culture change could help address staffing issues. Below you will find tools which may be helpful when addressing staff turnover.

The Colorado Foundation for Medical Care (CFMC), the Medicare quality improvement organization for Colorado, prepared this material under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents do not necessarily reflect CMS Policy.