NHQI Workshops: Long-Term Leadership

Please Note: The links below may open new windows.

Some of the following files are provided in Adobe Acrobat format. If you do not have Adobe Acrobat Reader, you can download it for free at Adobe's web site.

Long-Term Care Leadership- Satisfaction for Everyone, 2-Part Teleconference Series

Part 1: Employee Satisfaction Surveys: What Do We Do Now? Presented by Mary Tellis-Nayak, RN, MSN, MPH Thursday, November 15, 2007
- Flyer
- Handouts
- WebEx presentation

Part 2: Resident Satisfaction Data Viewed Through New Lenses. Presented by Diane Peters, RN, MS, NHA Thursday, December 6, 2007
- Flyer
- Handouts
- WebEx presentation

Long-Term Leadership -- The Key to Staff Retention Teleconference Series

Session 1: The Rally Cry, featuring Mary K. Ousley, President of Ousley & Associates, 8/24/06 - Available as a WebEx

Session 2: Nurses as Leaders, featuring Anna Ortigara, V.P. Campaign for Cultural Transformation, 9/28/06 - Available as a WebEx

Session 3: What a Difference Management Makes, featuring Barbara Frank, Co-founder of B&F Consulting, 10/26/06 - Available as a WebEx

Session 4: The Pep Rally, featuring Mary Ousley, President of Ousley & Associates, 11/16/06 - Available as a WebEx

The Colorado Foundation for Medical Care (CFMC), the Medicare quality improvement organization for Colorado, prepared this material under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents do not necessarily reflect CMS Policy.